Privacy Policy

Last Updated: November 15, 2025

Contact Information

TechCraft

45 Makarios Avenue

1065 Nicosia, Cyprus

Phone: +357 22 847 392

Email: info@domain.com

Our Commitment to Your Privacy

At TechCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services. We are committed to transparency and giving you control over your data.

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for European users. This policy applies to all visitors and users of our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

What Personal Data We Collect

Information You Provide Directly

When you interact with our website or request our services, you may provide:

• Contact Information: Name, email address, phone number, and company details when you fill out contact forms or request consultations
• Project Details: Information about your web development needs, technical requirements, and business objectives
• Communication Records: Content of messages exchanged through our contact forms or email correspondence

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Technical Data: IP address, browser version, referring website, and access times
• Cookie Data: Information stored through cookies as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our service agreement with you
• Legitimate Interests: When processing serves our legitimate business interests while respecting your privacy rights
• Legal Obligation: When required by law or regulation

Data Retention Periods

We retain your personal data for different periods depending on the type of data:

• Contact Form Data: Up to 2 years from last interaction, or until you request deletion
• Project-Related Data: Duration of project plus 3 years for warranty and legal purposes
• Analytics Data: Aggregated and anonymized after 14 months
• Marketing Data: Until you unsubscribe or request deletion

How We Use Your Personal Data

Service Delivery and Communication

We use your information to respond to inquiries, provide consultations, deliver web development services, and maintain communication throughout project lifecycles.

Website Improvement and Analytics

We analyze usage patterns to understand how visitors interact with our website, identify areas for improvement, and optimize user experience. This helps us make informed decisions about website functionality and content.

Marketing Communications

With your consent, we may send you information about our services, industry insights, and relevant updates. You can opt out of marketing communications at any time.

Legal Compliance and Protection

We process data to comply with legal obligations, protect our rights and property, prevent fraud, and ensure the security of our website and services.

Third-Party Services

We may share limited data with trusted third parties who assist in operating our website and conducting business:

- Analytics Providers: Google Analytics for website traffic analysis
- Hosting Services: Secure servers for website and data storage
- Email Services: Communication platforms for project correspondence

All third parties are required to maintain confidentiality and use data only for specified purposes.

How We Protect Your Data

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and patches
• Firewall protection and intrusion detection

Organizational Measures

• Limited access to personal data
• Staff training on data protection
• Regular security audits
• Incident response procedures

Data Storage

• Encrypted databases
• Regular backups
• Secure data centers
• Access logging and monitoring

Breach Notification

• 72-hour notification to authorities
• Prompt user notification if affected
• Detailed breach assessment
• Remediation action plans

Your Privacy Rights

Under data protection laws, you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights.

Right to Access

You can request a copy of the personal data we hold about you, including information about how we use it and who we share it with.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request corrections or updates.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Restrict Processing

You may request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided at the top of this policy. We will respond to your request within one month, though this may be extended by two months for complex requests.

We may need to verify your identity before processing certain requests to protect your data from unauthorized access.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided at the top of this page. We will process your request promptly.